Privacy statement

Ingage IR Limited is a limited company registered in England and Wales under company number 8633711 and whose registered office is at The Broadgate Tower Third Floor, 20 Primrose Street, London, United Kingdom EC2A 2RS (hereinafter referred as “Ingage”, “us” or “we”).

You must read this policy before using the website via the URL www.ingage.com, www.ingageir.com, any mobile version, via our app or any other URL on which we make our website available (together referred as the “Website”). By accessing, browsing or otherwise using the Website, you are deemed to have read, understood and agreed to this policy. If you do not agree with any part of this policy, you must not use the Website.

We are committed to respecting the privacy of our online visitors. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Collection and Use of Personal Information

We may collect the following data about you:

  • Data required for you to register with the Website and obtain your own login ID and password, including your name and email address;
  • Data you provide in using certain services of the Website (the “Services”);
  • Information you provide when you contact us, including reporting problems or complaints or asking questions;
  • Data that you provide in responding to questionnaires, surveys or requesting further services from time to time;
  • Details of your visits to the Website, including cookies, traffic data, location data, web logs and other communication data.

IP Addresses, Cookies and Web Logs

As with most websites, our servers automatically collect certain technical information such as your IP address, the date and time of your visit, and information about the browser you use. This information is used for system administration and to collect and report on aggregate information on visits to the Website and users’ browsing patterns which does not identify specific individuals.

Like many other companies, we also use "cookie" technology, where our servers deposit special codes on a visitor's computer. Cookies help us to improve our site and to deliver a better and more personalised service. As above, this information also helps us determine the total number of visitors to the site and browsing patterns on an on-going basis and the types of Internet browsers (e.g., Google, Firefox or Internet Explorer) and operating systems (e.g., Windows or Apple) used by our visitors. This information is used to improve the Website and enhance your online visits. We do not use this information to identify visitors or cross-reference this information with personal information you may provide on the site. If you wish, you can set up your browser so that you do not receive any 'cookies' while visiting the site, but if you do so this may affect the performance of the site and you may not be able to use all the options otherwise available.

For more information on how we use and manage cookies, please see our Cookies Policy.

By continuing to use the Website, you agree to our use of cookies as explained in our Cookies Policy.

How Your Personal Information Will Be Used

We use the information held about you to provide you and others with the services offered on the Website, to ensure that content from our Website is presented in the most effective manner for you and for your computer and to notify you about any changes to our service. We may also track what online content you are interested in or use aggregate user information to assess general user interest in various products and services. We do this to focus our communications and provide you content and services we believe may be of interest to you. We also use the information you provide to ensure compliance with this agreement.

In summary, we use your personal information for the following main purposes:

  • provide, manage and improve the Website and our Service to you and other users;
  • personalise our Service to you;
  • administer and operate your account;
  • process your requests, for example to reserve a spot at a meeting which you choose to attend;
  • provide feedback provided by you or in relation to you as part of the Services;
  • provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes);
  • provide user support, process any complaints or enquiries made by you and to tell you about important changes to the Service and the Website;
  • provide reports to our content suppliers;
  • to contact you (including by email, SMS and push notifications) about our products, services, service updates and alerts, offers which we think may be of interest to you and for market research purposes, subject always to your marketing preferences;
  • for research, analysis and risk management;
  • conduct marketing or research; and
  • enforce our Supply Terms and Conditions.

Your information may be transferred to a third party if we sell any relevant part of our business or related assets to that third party. We may disclose your information to a third party if we are under a duty to disclose or share any data by applicable law or to comply with any legal obligation or to enforce any term of this Agreement.

We may from time to time employ or engage other companies and individuals to perform functions on our behalf and such third parties may be given access to your personal information required to perform their functions. Such third parties will only be permitted to use the personal information as needed for the services being provided and will not be permitted to use it for any other purpose. We will ask them to process the personal information on terms no less stringent than this policy and ask them to adhere to all applicable laws.

Except as described above and in the section below (Survey Contributions), we will not share, exchange, sell or rent your personal information with any other third parties without your permission.

Survey Contributions

You may be requested by us to complete a survey issued either by Ingage or commissioned by one of our subscribers (a “Survey”).

You are under no obligation to accept the invitation to respond to a Survey and your response is voluntary. If you decide to respond to the Survey, you irrevocably agree that:

(a) your responses to the Survey, including your name and contact details (the “Survey Responses”) will be shared with the relevant subscribers. We will ask them to only use the Survey Responses for their own internal business purposes. They may contact you to request your consent for other uses;
(b) we will be entitled to use your Survey Responses for our own business purposes, including to publish our own reports and analysis of the feedback provided. We may do this on an anonymised basis.

Your personal details (name and contact details) will only be disclosed to the subscribers to whom the Survey relates or those commissioning the Survey. We confirm that if we use your Survey Responses in any other public format, your anonymity will be preserved.

Storage and Security

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") where our hosting provider may have a data centre. It may also be processed by staff operating outside the EEA who work for us, one of our group companies or for one of our agents or suppliers. Such staff may be engaged in, among other things, the provision of support services. We will take reasonable steps ensure that your data that is stored outside of the EEA is treated in accordance with this privacy policy. By submitting your personal data, you agree to this transfer, storing and processing.

Where we have provided you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The transmission of information through the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to the Website through the internet; any such transmission is at your own risk. Once we receive your personal data, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Please remain guarded against phishing emails. Phishing is a method used by fraudsters to deceive someone into giving sensitive information, such as bank account details, credit card numbers or username and passwords. Most of the time phishing will take the form of emails, which purport to be from well-known companies and ask recipients to send their private information. This information is then used for identity theft and fraud. We will hardly ever ask you to send sensitive details by email. Normally, this would only be if we are responding to a query you have sent to us or you have contact us first. We will never ask you for your account password. If you have any suspicions or doubts whether any email or communication that purports to come from us is genuine or not, please check with us first before responding.

Your Rights

You have a right to ask us to provide you with details of the personal data we hold about you, subject to paying a fee specified by law (currently £10.00). You also have the right to update and correct any personal data that we hold about you. If you would like to exercise any of these rights, or if you have any other queries about this policy, please contact us by writing to Ingage IR Limited, The Broadgate Tower, 20 Primrose Street, London EC2A 2RS or sending an email to info@ingage.com.

You have the right to ask us at any time not to use your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and you will normally be given the option to object to use if you are not happy with this. You can also exercise the right at any time by contacting us using the contact details above.

Changes to the Privacy Statement

We may make changes to this Privacy Statement and any such changes shall be posted on this page and will be binding upon you upon your continued use of the Website.

The Website may from time to time, contain links to websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites are not required to comply with this Privacy Statement and will likely have their own policies. We do not accept any responsibility or liability for handling of your personal data by these other websites. Please check the privacy policies of these websites to ensure you are satisfied before submitting any personal data to these websites.

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